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Natural language processing is a technology that enables machines to recognize, understand and use our language through complex mathematical models and algorithms. As the NLP technology becomes more mature, the machine can work 24 hours a day and the error rate is extremely low, which will drive the wider application of NLP and create more value for the market.

Natural Language Processing (NLP) is a subfield of computer science and artificial intelligence that focuses on how to get computers to process and analyze large amounts of human natural language data. Common NLP challenges are speech recognition, natural language understanding, machine translation, and natural language generation.